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Warranties & Services - FORTINET FortiGate-80F 1YR ASE FortiCare 24x7 Plus Advanced Services Ticket Handling (FC-10-0080F-284-02-12)

Features

FORTINET FortiGate-80F 1 Year ASE FortiCare 24x7 plus Advanced Services Ticket Handling (FC-10-0080F-284-02-12) FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution. These Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries. There are two programs: Enterprise & Service Provider. All FortiCare Support Services include: firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option. FortiCare 24x7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures. This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware.

Details

Looking to enhance your network security and ensure smooth operations? The FORTINET FortiGate-80F 1YR ASE FortiCare 24x7 Plus Advanced Services Ticket Handling is your answer! With device-based support as its foundation, this service offers firmware updates, technical support, and FortiGuard subscriptions for dynamic policies. Choose the Advanced Support Engineer level for faster ticket resolution and guaranteed peace of mind.

Don't settle for basic support – elevate your network security with FortiCare 24x7 Plus Advanced Services. Our dedicated support engineers are here to cater to your specific needs and provide personalized solutions for your deployment process. With access to hardware return options and around-the-clock technical support, you can trust that your network is in good hands.

Unlock the full potential of your Fortinet device with our Enterprise & Service Provider programs. Whether you're a large enterprise or a service provider, we have the expertise and resources to help you maximize the efficiency and security of your network. Benefit from firmware upgrades, access to technical resources, and rapid hardware replacement services with FortiCare 24x7 Plus Advanced Services Ticket Handling.

Ready to take your network security to the next level with FortiCare? Invest in the peace of mind that comes with expert support and comprehensive services. Contact us today to learn more about how our Advanced Services can enhance your operations and provide faster recoveries in case of any incidents.

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